CuSat is one more way for customers to recognize deserving customer facing employees with their insightful and confidential feedback. Customers may also benefit from speedier improvements in areas directly influenced by the front-line employees.
The app, CuSat, enables frontline employees to gather customer feedback data in real-time from each of the customers they serve. The employees own this data and leverage it for personal growth. Business may promote the use of this app to all their frontline employees or the frontline employees may use it independently for own benefits.
CuSat fosters much higher sense of customer ownership by each of the frontline employees which results into happy customers. The employees can leverage the feedback data for personal growth within the organization or to find a new & better job.